Refund policy

Due to the unique nature of these items, all sales are final. Please ask all questions prior to purchasing if you have any concerns by using our contact form or emailing us at gems@gemsfromparadise.com. Each one of the artisans who create products for Gems from Paradise Inc. have been personally chosen by the founder because of their exquisite workmanship. Each piece is unique as it's a handcrafted, one-of-a-kind creation and as such slight nuances are to be expected.

Pictures shown are of the exact product you will be getting. Please keep in mind that colours you see on your screen may differ from the actual colour of the product itself. If you have any questions at all, please ask them before purchasing. All goods are thoroughly inspected and well wrapped before they leave our place of business to ensure they are not damaged under normal delivery standards.